Subject: An Exciting Fall for USHG – 9/10/2014

Dear Colleagues,

In my last email I shared with you plans for Shake Shack’s growing independence as well as some of the amazing things happening in our other USHG businesses.  We also committed to keeping you in the loop with where our businesses are going and with so much happening this Fall, we thought this would be the perfect time for another update.

First, we couldn’t be more excited for today’s official opening of Marta. It has been a journey, one I know the entire Marta team has worked hard for – and that hard work shows. I had the opportunity to join many of you for their Friends and Family dinner and couldn’t be more proud of everything that team has accomplished. Importantly, Marta is the first of many new projects to come from our focus on providing opportunities for our own people to grow and develop.

As one institution opens, another says farewell. Kevin Mahan said goodbye after 17 years at Gramercy Tavern and the GT team sent him off with a touching family meal. While he left big shoes to fill, Kim Dipalo is the ideal person to fill them. Please make sure you give her a big USHG welcome as the new GM of Gramercy Tavern.

USE is growing – their kitchen production now runs from 7am-10pm daily, supporting new projects like the 9/11 Memorial Museum and Bloomberg, as well as their existing Catering and Venue Hospitality businesses. And Hospitality Quotient is growing, too, adding two full-time client advisors to their roster, bringing additional breadth and depth that will allow HQ to better serve an eager client base and expand to new industries.

Blue Smoke continues to remake its menu, rolling out the last of Chef Jean-Paul’s changes. Shake Shack continues its move towards operational independence and is currently renovating their 5th floor offices. And North End Grill continues to put the finishing touches on this year’s Autumn Harvest Dinner, celebrating its 21st year this September 29th.

Finally, as many of you know, The Modern continues to make incredible strides as they recover from a burst water pipe in MoMA. It has been great to watch that team come together in the face of adversity, determined to emerge a better, stronger, and more unified team. Even more, it has been inspiring to witness all of USHG come together, from offering stages and placements to providing training and education. The Modern leadership and management teams have accomplished more than we ever thought possible, but the support from the entire USHG family has truly left an emotional mark.

We’ll continue to provide regular updates on all of our businesses, and remain committed to providing answers  to all of your questions as soon as we have them.

Best,

Jeff