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IT (Information Technology

The IT Team supports all computer, email, phone, POS and network equipment at your business, in addition to ensuring network security and providing solutions for disaster recovery. The team has a helpdesk system in place to track and resolve your day to day issues and can be reached via email at support@ushgnyc.com.

Maureen Cushing Vice President of Technology and Processes

Maureen Cushing
Vice President of Technology and Processes

Amanda Lipp Associate Director of System Operations

Amanda Lipp
Associate Director of System Operations

 

Reasons to Contact IT

Reach IT @ support@ushgnyc.com

  • Help with email related issues
  • Windows/Outlook account lock outs
  • To create distribution groups or add/remove people from existing lists
  • Printer problems
  • POS difficulties
  • Computer hardware issues
  • Computer orders and replacements
  • Time clock issues
  • Desk phone issues or new phone orders
  • iPhone issues or new phone orders
  • Internet outages
  • laptop/wireless connection issues
  • OpenTable issues
  • Support for other business systems (MAS 200, Budget Maestro, Qlikview, UTA, Avero, etc.)
  • New Managers Hiring/Onboarding to establish email address
  • Terminations-to disable mailboxes or forwarded emails to another person
  • New Technology Ideas