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People and Culture

The People and Culture team supports all of USHG’s employee relations including hiring, training, career development and progression, insurance and benefits, conflict resolution, payroll/paychecks, communication and support within the Home Office and in our businesses.  People and Culture can be reached via email, peopleandculture@ushgnyc.com or by phone at (646) 747-7272 regarding any employee, management or business inquiries.  

Erin Moran Chief Culture Officer

Erin Moran
Chief Culture Officer

Susan Salgado Hospitality Quotient

Susan Salgado
Hospitality Quotient

Angie Buonpane Director of Human Resources

Angie Buonpane
Director of Human Resources

Chip Huffman Director of Internal Communications

Chip Huffman
Director of Internal Communications

Stephanie Jackson Director of Learning and Development

Stephanie Jackson
Director of Learning and Development

Gretchen Garry Director of People Operations

Gretchen Garry
Director of People Operations

Meghan McCourt Director of Talent Management and Organizational Design

Meghan McCourt
Director of Talent Management and Organizational Design

Reasons to Contact People and Culture

Attracting Talent:

Interviewing Hiring and Training - Stephanie Jackson
Summer Internships - Meghan McCourt
Career Coaching - Gretchen Garry
Talent Acquisition for all USHG Businesses - Meghan McCourt
Benefits - Catherine Hines
Welcoming Atmosphere and Reputation - ALL

Hiring and Onboarding

Employee Transfers - Donna Estruch
How to Onboard - Diana Cheng
New Hire Orientation - Catherine Hines
Home Office Onboarding - Lindsey Neutzman
Home Office Trails/Meet and Greet - Catherine Hines
Hiring in Ultipro - Catherine Hines
Systems and Process - Angie Buonpane

Training and Developing

Designing Team Offsites - Stephanie Jackson
Curriculum Design - Stephanie Jackson
Hospitality Included Career Progression - Stephanie Jackson / Gretchen Garry
Training and Development - Stephanie Jackson
Training New Hires - Diana Cheng
Career Coaching - Gretchen Garry
Mentor Program - Gretchen Garry
UTA Support - Diana Cheng
Progressive Discipline, Coaching and Counseling Training - Angie Buonpane
People Operations Support - Gretchen Garry and Angie Buonpane

Assessing and Recognizing

Caught Doing Right programs - Chip Huffman
Prioritizing USHG Efforts - Erin Moran
Access to UltiPro - Diana Cheng
All Employee Survey - Gretchen Garry
Performance Management - Gretchen Garry

Compensating and Supporting

Payroll/Paycheck Inquiries - Donna Estruch
UTA Questions - utasupport@ushgnyc.com
Benefits Questions - Catherine Hines
Home Office Support - Lindsey Neutzman
Visitor Support - Lindsey Neutzman
Compensation Reports - Diana Cheng
PTO Audits - Diana Cheng
Tax and W2 Inquiries - Rocco Garramone
Payroll Processing - Rocco Garramone

Communicating, Connecting, and Inspiring

Business Intranets - Chip Huffman
Inside.USHGnyc.com - Chip Huffman
Hospitality Included - Chip Huffman
Communicating within USHG - Chip Huffman